Effective date: November 06, 2020
Protection of Your Information
When we collect or use your information, we will utilize commercially reasonable safeguards to ensure its protection. It should be noted that no security procedure is currently 100% effective. Should any breach of your Personal Information occur, we will inform you as soon as reasonably possible, as required by applicable law.
Type and Purpose of Collection
We collect information at various points in the Services to facilitate its use by our users. Specifically, two types of information are collected:
Information Collected Automatically: Whenever you interact with our Services, we automatically receive and record information on our server logs from your browser or device, which may include your IP address, “cookie” information, location data (when you log in through the Services, you may be asked if you consent to the Services accessing your location, which can be updated at any time in your device settings), the type of browser and/or device you’re using to access our Services, the referring website, and the page or feature you requested. “Cookies” are identifiers we transfer to your browser or device that allow us to recognize your browser or device and tell us how and when pages and features in our Services are visited and by how many people. For more information on cookies please find more information below under the heading “Cookies and Similar Technologies.”
When we collect the usage information described above, we only use this data in aggregate form, and not in a manner that would identify you personally. For example, this aggregate data can tell us how often users use a particular feature of the Services, and we can use that knowledge to make the Services interesting to as many users as possible.
Personal Information: If you initiate a transaction through the Services, we may collect and store information about you, such as your name, phone number, address and email as well as any other information you provide to us (“Personal Information”), in order to process your transaction, send communications about them to you, and populate forms for future transactions. This information may be shared with third parties for the same purposes. Humble Help does not disclose your Personal Information to third parties for the purpose of directly marketing their services to you unless you first agree to such disclosure. Through your account settings, you may have access, and in some cases, edit or delete the foregoing Personal Information that you have provided to us. The information that you can view, update, and delete may change as the Services change. If you have any questions about viewing or updating information we have on file about you, please contact us at firstname.lastname@example.org. Residents of California may have other rights – please see below for additional information.
Additionally, Personal Information may be used and disclosed to the extent Humble Help may deem reasonably necessary to enforce the terms of any agreement between you and Humble Help, or to protect the rights, property or safety of any person or entity.
You may withdraw your consent to the collection of Personal Information at any time by sending an email to us at email@example.com. Upon receiving notice that you have revoked your consent, we will stop using your Personal Information within a reasonable time, which will vary depending on what information we have collected and for what purpose. Please note that we will send you an email confirmation upon receipt of your request. Therefore, if you do not receive a confirmation email, please contact us again with your request. If you do choose to withdraw such consent, your access to the Services may be diminished, or your ability to choose some of the options on the Services may be limited.
Retaining Personal Information
We will only retain your Personal Information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for Personal Information, we consider the amount, nature, and sensitivity of the Personal Information, the potential risk of harm from unauthorized use or disclosure of your Personal Information, the purposes for which we process your Personal Information and whether we can achieve those purposes through other means, and the applicable legal requirements. In some circumstances you can ask us to delete your Personal Information. In some circumstances we may anonymize your Personal Information (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this anonymized Personal Information indefinitely without further notice to you.
We will not sell, rent or disclose to outside parties the information we collect and save except that we may share the collected information with other parties as follows:
Affiliated Service Providers: We have agreements with various affiliated service providers to facilitate the functioning of the Services, with whom we may share the information we have collected. All administrative service providers that we use are required to have the same level of privacy protection as we have, and therefore we expect that your information will be handled with the same level of care that we employ. Additionally, for example, we may use analytics services.
Where required by law: We may share the collected information where required by law, specifically in response to a demand from government authorities where such demand meets the legal requirements.
Statistical Analysis: We may share aggregated information with third parties, including but not limited to for advertising or marketing purposes. No Personal Information will be shared in this manner except in aggregated form that cannot be used to identity you.
Transactions: In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition, or in any other situation where Personal Information may be disclosed or assigned as one of our business assets.
Businesses on Humble Help: We may share information from or about you (such as how you use the Services) with businesses listed on the Services.
Receiving Information from Third Parties
Some third parties such as our business partners and service providers provide us with personal information about you, such as the following:
Information from our advertising partners: We receive information about you from some of our service providers who assist us with marketing or promotional services related to how you interact with our websites, applications, products, services, advertisements or communications.
The Services contain links and references to other websites. We are not responsible for the collection, use and disclosure of information, or the privacy practices of such websites, and we expressly disclaim any liability relating thereto.
Security of Personal Information
We have put in place appropriate security measures to prevent your Personal Information from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your Personal Information to those employees, agents, contractors and other third parties who have a business need to know. They will only process your Personal Information on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected Personal Information breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Protecting the privacy of young children is especially important. Our Services are not directed to children under the age of 13, and we do not knowingly collect personally identifiable information from children under the age of 13. If you are under 13 years of age, then please do not use or access the Services at any time or in any manner. If we learn that personally identifiable information has been collected on the Services from persons under 13 years of age, we will take the appropriate steps to delete this information. If you are a parent or guardian and discover that your child under 13 years of age has obtained an account on the Services, then you may alert us at firstname.lastname@example.org and request that we delete that child’s personally identifiable information from our systems.
Cookies and Similar Technologies
When you interact with the Services, we try to make that experience simple and meaningful. When you use our Services, our web server sends a cookie to your computer or mobile device (as the case may be). Cookies are small pieces of information which are issued to your computer or mobile device (as the case may be) when you visit a website or access or use a mobile application and which store and sometimes track information about your use of a website or application (as the case may be). A number of cookies we use last only for the duration of your web session or Services session and expire when you close your browser or exit the Services. Other cookies are used to remember you when you return to the Services and will last for longer.
Most web and mobile device browsers automatically accept cookies but, if you prefer, you can change your preferences on your browser to prevent that or to notify you each time a cookie is set. You can also learn more about cookies by visiting www.allaboutcookies.org which includes additional useful information on cookies and how to block cookies using different types of settings on your browser or mobile device. Please note, however, that by blocking or deleting cookies used on the Services, you may not be able to take full advantage of the Services.
Please contact us with any questions or comments about this Policy, your personal information, our use and disclosure practices, or your consent choices by email at email@example.com.