Google Business Profile Verification for Co-working Spaces: What You Need to Know in 2025

May 28, 2025
5 min read
Vick Antonyan

Want your co-working space to stand out on Google in 2025? A verified Google Business Profile (GBP) is your key to better visibility, trust, and more customer interactions. Here's what you need to know:

  • Why it matters: Verified GBPs get 200+ interactions/month, 1,803 views, and 66 new reviews per location on average.
  • Eligibility: You need clear signage, a staffed location during business hours, and a unique suite number.
  • Verification process: Google now prioritizes video verification - show your signage, workspace, and operational proof live.
  • Shared spaces: Use a legitimate suite number, ensure accurate map pin placement, and document everything to avoid issues.
  • Maintenance: Regularly update your profile, keep signage consistent, and respond to changes quickly to avoid suspensions.

Start by ensuring your location meets Google’s updated rules, prepare thorough documentation, and monitor your profile regularly. A verified GBP can give your co-working space a competitive edge in local search rankings - don’t miss out!

Google Business Profile Video Verification [SOLVED] A Step-by-Step Guide

Google Business Profile

Eligibility Requirements for Co-working Spaces

To get verified on Google, businesses must provide clear proof of a dedicated physical presence. This can be tricky for co-working spaces, where multiple businesses share the same address. Google’s verification process emphasizes independent operation at a specific location, which means meeting strict criteria for physical presence, signage, and in-person service.

Physical Location and Signage Requirements

If you’re operating out of a co-working space, permanent signage is a must. Your sign should clearly display your business name - exactly as it appears on your Google Business Profile - and it needs to stay in place during business hours, even if you’re not on-site. Google’s stance on this is clear:

"Businesses can't list an office at a co-working space unless that office maintains clear signage, receives customers at the location during business hours, and is staffed during business hours by your business staff." – Google [3]

Your business should also be listed on the building directory, complete with a unique suite number. Whether your signage includes your company name, logo, or both, it must visibly confirm your presence. As Claudia Tomina, CEO of ReputationARM, explains:

"Signage confirms a business's physical presence" [2].

If your co-working setup doesn’t allow for permanent signage, Google suggests opting for a service-area business listing instead of a storefront location.

Reception and Client Meeting Requirements

Signage alone isn’t enough. Google also requires that your location supports in-person customer interactions. This means your business must have its own staff on-site during posted business hours. Depending on the co-working space’s general staff or virtual office services won’t meet Google’s standards.

You’ll also need a dedicated phone line that’s separate from the co-working space’s main number. This ensures that customers can contact your business directly. Additionally, you should be able to receive mail at the address listed on your profile, further proving your operational presence.

To strengthen your case for verification, document your setup thoroughly. Take photos of your workspace, signage, and meeting areas to provide clear visual evidence to Google.

Step-by-Step Verification Process for 2025

Once you've confirmed eligibility through proper signage and in-person requirements, it's time to move on to the verification stage. Google has simplified this process by automatically defaulting to video verification, eliminating the need for manual selection. Follow the steps carefully to ensure your profile gets verified without any hiccups.

Verification Methods and Required Documents

Google now prioritizes video verification because it provides robust safeguards against fraudulent listings. According to Google:

"Video verification is an upgrade from traditional methods and adds an extra layer of security to ensure only legitimate businesses show up on Google Maps and Search." [5]

This process involves a live video call with a Google representative to confirm your business's physical existence. During the call, you'll need to showcase three key elements: your location, operational proof, and evidence of management control.

  • Location Verification: Show street signs, landmarks, and the exterior of your building to confirm the address listed on your profile.
  • Operational Proof: Display your workspace, tools, or marketing materials that include your company logo.
  • Management Control: Demonstrate exclusive access to operational areas or provide business documents (with sensitive information blurred or concealed).

In April 2025, Google introduced a helpful feature allowing you to review your video recording before submitting it. Kevin Pauls, a local SEO expert, described this update as a "win for service area business verifications!" [6]

When recording your video, ensure it's a single, unedited take that aligns with the details on your profile. Avoid including other people's faces or any sensitive business information. If you're a service-area business, you may also need to show a branded vehicle or specific tools related to your operations.

If your video verification doesn't pass, Google typically offers alternative methods, such as postcard verification, phone verification, or photo uploads, depending on your business type and location.

Bulk Verification for Multi-Location Co-working Spaces

For businesses managing multiple locations, individual video verifications can be time-consuming. Thankfully, Google offers a bulk verification process for companies with ten or more locations. This method allows you to verify all listings simultaneously through a single dashboard, saving time and ensuring consistency across your profiles.

As BizIQ explains:

"Google Business bulk verification offers a streamlined solution for businesses with ten or more locations, allowing for swift and seamless authentication." [7]

The bulk verification process typically takes 8-12 weeks, so plan ahead if you're launching multiple locations or need verification by a particular date. Before submitting, ensure all listings meet Google's guidelines. Start by creating a detailed spreadsheet that includes accurate and consistent information for each location - such as business names, addresses, phone numbers, and operating hours. Remove any permanently closed, suspended, or duplicate listings to avoid delays.

Tools like Yext can help you prepare by generating readiness reports that check your listings against Google's data quality standards. Additionally, companies like GMBapi specialize in guiding businesses through the bulk verification process. According to GMBapi:

"Bulk verification is a vital step to ensure each site is accurately represented online. With our expert-led bulk verification service, we've made this process as smooth and straightforward as possible, so you can focus on running your business while we handle the technicalities." [8]

During the review phase, be prompt in responding to any requests from Google for additional information or documentation. Consistently updating your business details and ensuring accuracy across all locations can help avoid discrepancies that might slow down or complicate the verification process.

Address and Map Issues: Solutions for Shared Spaces

Co-working spaces often run into unique challenges when it comes to addresses and map pins. With multiple businesses operating under the same roof, confusion can arise - not just for Google’s verification system but also for customers trying to locate your business. Getting your address format and map pin placement right can save you from verification headaches and ensure customers find you easily.

Suite Number and Address Formatting

Address formatting is a critical step for businesses in co-working spaces. Since multiple companies share the same building, you need to make your address stand out while adhering to Google’s requirements.

  • Always use a legitimate suite number. If your co-working space assigns suite numbers, use the one designated for your business. Don’t make one up - your suite number should match the building’s directory and any signage at your location. Falsified details can lead to verification issues.
  • Keep your address format consistent across all platforms. Decide on a standard format for abbreviations (like "St." instead of "Street") and stick to it. Even minor inconsistencies can trigger Google’s duplicate detection system.
  • Include floor or building details if applicable. If your co-working space spans multiple levels or buildings, specify your exact location. For instance, “123 Main Street, Floor 2, Suite 204” is far more helpful than a generic address.

Correct Map Pin Placement

Once your address is formatted correctly, the next step is ensuring your map pin is placed accurately. This can be tricky in large co-working spaces or business parks where multiple companies share similar addresses.

  • Manually adjust your map pin if necessary. If the default placement doesn’t accurately reflect your location, use Google Maps to set the pin based on precise latitude and longitude coordinates. This is especially useful in sprawling complexes.
  • Place the pin at your actual entrance. Walk around your building and confirm how your location appears on Google Maps. If the pin directs people to a back door or parking lot, adjust it to point to your main entrance. Customers rely on this pin for navigation, so accuracy is key.
  • Address flagged issues immediately. If Google marks your address as invalid or duplicate, resolve it by ensuring your business information matches details on your website and other online platforms. Providing proof - like utility bills, business licenses, or photos of your signage - can help verify your location.
  • Monitor for changes. Set up email notifications for profile edits and periodically check your map pin. Automated updates or user suggestions can sometimes move your pin to the wrong spot, which might confuse customers or hurt your visibility in local searches.

When dealing with address conflicts in shared spaces, focus on proving your business operates independently, even if it shares an address. Dedicated phone lines, consistent staff presence during business hours, and clear signage can all help establish your unique presence within the co-working facility. These steps not only streamline verification but also ensure customers can find you without hassle.

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Maintaining Your Verified Profile

Getting verified is just the beginning. Co-working spaces face unique hurdles in keeping their profiles compliant, thanks to frequent tenant changes, shared facilities, and Google's heightened scrutiny of these environments. Regular upkeep is essential to avoid suspensions and ensure your information stays accurate for customers. Staying on top of updates is crucial - Google rewards active, well-maintained profiles with better visibility, while inactive ones risk suspension or even losing verified status. These measures are especially important given the challenges shared workspaces face. Let’s dive into how to handle tenant updates and conduct routine audits to keep your profile in good standing.

Managing Tenant Changes and Updates

Frequent tenant turnover is a common compliance challenge for co-working spaces. It’s essential to update your profile within 24 hours whenever businesses move in or out. This includes reflecting changes to staffing, services, and physical presence, as well as removing outdated tenant signage from shared areas. Google's algorithms are particularly sensitive to inconsistencies in co-working environments, so timely updates are critical.

  • Keep your business staffed during listed hours. Google requires that your business be staffed during the hours displayed on your profile. If tenant changes affect reception coverage or staffing, adjust your hours immediately. This is especially important during video verification, as Google may check for actual staff presence during your listed hours.
  • Document all changes with photos and records. When new tenants move in, take updated photos of your signage, shared areas, and workspace layouts. Keep records of lease agreements and any physical modifications. These documents can help prove your business operates independently within the shared space.
  • Avoid major profile changes for two weeks after verification. Making significant updates too soon after verification can trigger automatic suspension, which may require restarting the entire process.

Regular Location and Signage Checks

Routine checks are vital to staying compliant with Google’s strict guidelines for co-working spaces. Regular audits can help you catch and resolve potential issues before they lead to suspensions.

  • Check your signage monthly. Make sure your signage matches your profile exactly. Remove outdated signs from former tenants and ensure your main sign is clearly visible from the entrance. Even small discrepancies can cause problems.
  • Ensure customer access and proper reception coverage. Conduct monthly tests by having someone unfamiliar with your space attempt to visit your business. Confirm that your reception area is clearly marked, staffed during business hours, and easy to find. If visitors struggle to locate or access your business, Google may question your eligibility.
  • Keep your documentation up to date. Update lease agreements, utility bills, and business licenses as they change or expire. Having current documents readily available can significantly speed up the verification process if Google conducts a review.
  • Refresh your photos regularly. Upload new photos at least once a month to reflect your current setup. Highlight key areas like your signage, reception, and meeting spaces to demonstrate your independent business presence. Remove outdated photos that no longer represent your space accurately.
  • Stay informed on Google’s policy changes. Review Google’s guidelines for co-working spaces every three months. Policies evolve, and staying updated ensures you remain compliant. For example, in February 2021, Google introduced significant updates to its co-working space requirements, and similar changes could happen again [4].

Investing time in regular maintenance ensures your profile stays visible and reduces the risk of suspension. By proactively managing your profile, your co-working space can maintain its verified status and strengthen its local presence.

2025 Policy Changes Affecting Co-working Spaces

In 2025, Google introduced stricter verification policies, bringing co-working spaces under closer inspection. The platform’s AI-driven enforcement has become more unforgiving, where even small missteps can result in penalties, including removal from Google Maps. Transparency is now a top priority, and businesses that misrepresent their information risk lower rankings in search results [1]. These updates lay the groundwork for the revised verification processes outlined below.

New Verification Standards and AI Tools

Accurate documentation has never been more important. Google’s upgraded system now scans business profiles with greater precision, flagging issues like keyword-stuffed names, stock photos, and fabricated reviews. These violations can lead to immediate suspensions. One of the most notable updates is the introduction of video verification. Businesses must now submit a video clearly showing their physical address, signage, and workspace to prove they are legitimate.

Document verification has also tightened. To verify your business, Google requires key documents such as a business license, title, or degree certification, alongside proof of your operational location - examples include utility bills, lease agreements, or tax registrations. For businesses in regulated industries, additional certifications may also be necessary.

Google has increased its focus on shared addresses, penalizing listings that use fake or shared locations. Virtual offices and co-working spaces are now only eligible for listing if they feature a separate customer entrance and operate independently. This means your business must have defined physical boundaries and clear signage to comply with the rules.

"Google needs to make verification more flexible to account for the thousands of different scenarios businesses face. Right now, the process is too rigid and doesn't adapt to real-world situations." – Claudia Tomina, Google Business Profile Help Community Platinum Product Expert and CEO of ReputationARM [2]

These updates add to the already complex challenges of verification.

When Re-verification Is Required

Under the updated policies, certain changes to your business may trigger re-verification. Adjustments to your business name, address, category, or phone number - especially within the first two weeks after initial verification - are likely to prompt a new review. AI now plays a significant role, with its ability to detect inconsistencies across your online presence often leading to re-verification.

Customer complaints or reports from competitors can also result in further scrutiny. Physical changes to your business, such as moving to a different suite, updating signage, or modifying your reception area, will require re-verification as well. In 2024, Google removed thousands of listings for misrepresenting business names, and this trend has only intensified in 2025 [1]. Now, your business name must exactly match the name displayed on your signage and legal documents - any discrepancies, no matter how minor, can lead to suspension.

To stay prepared for re-verification, ensure your documentation is always current. This includes having your business license, lease agreements, utility bills, and necessary certifications on hand. High-quality photos of your signage, reception area, and workspace are also essential. Most importantly, your verified business name must align perfectly with your physical branding.

With Google’s advanced AI detecting violations in mere hours, maintaining compliance is no longer optional - it’s essential for staying visible online.

Conclusion: Getting Your Co-working Space Verified Successfully

Verifying your co-working space's Google Business Profile in 2025 means adhering closely to Google's updated standards. Verified profiles see an average of 200 interactions and 1,803 views each month when their details are accurate [1]. With only 64% of businesses verified as of 2024, this process offers a clear edge over competitors [1].

Google emphasizes the importance of clear signage and accessibility for customers. Your co-working space must prominently display its name, operate during stated business hours, and have staff available throughout those times.

Proper documentation is a cornerstone of the verification process. Be prepared with key documents like your business license, lease agreements, utility bills, and tax registrations. For video verification - now a standard step - you’ll need to show your street address, building signage, workspaces, and restricted areas. It’s essential that your business name matches exactly across all legal documents and physical signage, as Google's AI quickly flags inconsistencies. Keeping these records up-to-date will also help with any future reviews.

Address accuracy is another critical factor. If your location includes a suite number, ensure it’s precise, but never create one if it doesn’t exist. Choosing the right business category is equally important - it can boost click-through rates by 66% [1]. For instance, a case study highlighted how a co-working space with clear signage and proper documentation successfully reinstated its suspended profile [3].

Staying compliant doesn’t end with verification. Google's AI-driven systems monitor for changes to your business name, address, category, or phone number, which could trigger re-verification. Regularly update your profile with accurate hours, services, and contact details. Engage professionally with reviews and upload high-quality, original photos of your space.

Verified businesses benefit significantly, averaging 66 new reviews per location annually and enjoying better search visibility [1]. As Google continues cracking down on fake listings, co-working spaces that prioritize compliance will thrive in local search rankings, while those that don’t may face penalties or removal.

Though the process demands attention to detail, the rewards - improved visibility, customer trust, and a stronger market position - make it well worth the effort. Review Google’s requirements, organize your documentation, and ensure your physical space meets all criteria to secure your verified profile and set your co-working space up for success in 2025.

FAQs

What steps should co-working spaces take to meet Google's location and signage requirements for Business Profile verification?

How Co-Working Spaces Can Meet Google’s Verification Requirements

If you're using a co-working space and want to get your Business Profile verified on Google, there are a few important steps to follow. These ensure your business meets Google’s location and signage standards:

  • Visible Signage: Make sure your business has clear signage at the co-working space. The sign should include your business name and logo, helping it stand out from the co-working space's branding.
  • Dedicated Workspace: Your business needs a specific area within the co-working space where employees can work and meet clients during your stated business hours. This shows Google that your business has a legitimate physical presence.
  • Customer Accessibility: Your location must be accessible to customers during the hours you’ve listed. Ensure your workspace is staffed and ready to welcome clients when needed.

By meeting these requirements, businesses operating in co-working spaces can boost their chances of successful verification and improve their local presence on Google.

What should a co-working space do if their Google Business Profile video verification fails?

If your co-working space's video verification with Google doesn’t go through, don’t panic - here’s how you can tackle it:

  • Check the video guidelines. Ensure your video captures everything Google requires: your workspace’s location, visible business operations, and proof of management. The video should be a single, continuous shot under three minutes. Include clear markers like street signs, branded items, and entry points to your space.
  • Record a new video. Fix any gaps from the first attempt. Keep the camera steady, and make sure all necessary details are easy to see. Review the footage to confirm it meets all the requirements before resubmitting.
  • Try again or explore other options. Submit your updated video for review. If video isn’t working, see if Google offers other verification methods like phone or email.

Google usually takes up to five business days to review submissions, so stay patient. A little extra care and precision can go a long way in getting your profile approved.

How can co-working spaces with multiple locations use Google’s bulk verification process, and what should they know before starting?

Google’s bulk verification process is a lifesaver for businesses with 10 or more locations, allowing them to verify all their sites faster without needing postcards for each one. For co-working spaces, though, it’s crucial to meet Google’s standards for what they consider a legitimate business presence.

Here’s what you’ll need: ensure every location has clear signage, is staffed during business hours, and is set up to handle in-person customer visits. Avoid using temporary or unstaffed addresses - this can lead to listing suspensions. Paying close attention to these details can make the verification process smoother and increase your chances of getting approved.

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