7 Essential Marketing Automation Tools for Small Business

February 18, 2025
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5 min read
Vick Antonyan

Marketing automation tools help small businesses save time, reduce costs, and boost sales. Here’s a quick overview of seven tools that cater to different needs:

  • Humble Help Platform: Affordable email marketing and CRM for beginners ($11.99/month).
  • Salesforce Marketing Cloud: AI-driven insights for scaling businesses ($1,250/month).
  • HubSpot Marketing Hub: All-in-one marketing platform with a free plan and advanced paid options ($0–$3,200/month).
  • Keap CRM: Combines sales and marketing workflows ($79–$249/month).
  • Zapier: Connects 5,000+ apps to automate tasks (Free–$299/month).
  • ActiveCampaign: Focused on customer retention with AI tools ($29–$149/month).
  • Grammarly Business: Ensures consistent, professional content ($15/member/month).

Quick Comparison

Tool Price Range Best For Key Features
Humble Help Platform $11.99–$59.99 Startups on a budget Email campaigns, CRM basics
Salesforce Marketing Cloud $1,250+ Growing businesses AI-powered insights, scalability
HubSpot Marketing Hub Free–$3,200 Streamlining workflows All-in-one platform
Keap CRM $79–$249 Service-based businesses Sales + marketing integration
Zapier Free–$299 Automating manual tasks Cross-platform connectivity
ActiveCampaign $29–$149 Customer retention Email marketing optimization
Grammarly Business $15/member Consistent messaging Content quality control

These tools cater to different business sizes, needs, and budgets, ensuring small businesses can choose the right fit for their goals.

5 Marketing Automation Tools for Small Business

1. Humble Help Platform

Humble Help Platform

Humble Help Platform is a marketing automation tool designed with small businesses in mind. For just $11.99/month (up to 1,000 contacts), it provides a range of tools like email marketing campaigns, lead capture forms, customer segmentation, and basic CRM features. The platform is built for ease of use, allowing businesses to get started quickly without needing advanced technical skills.

Most businesses can set up the core features in a single day. Here's how the process typically breaks down:

  • Contact Import: 30-60 minutes
  • Campaign Creation: 1-2 hours
  • Analytics Activation: 30 minutes

Humble Help also integrates seamlessly with Shopify, WooCommerce, and WordPress. Plus, it supports Zapier, connecting users to over 3,000 apps to create a well-rounded marketing system.

A great example of its impact comes from Local Brew, a coffee chain:

"We saw a 27% increase in email subscribers and an 18% boost in repeat customer visits, leading to a 12% growth in overall revenue."

The platform offers flexible pricing plans to grow with your business:

  • Starter: $11.99/month for 1,000 contacts
  • Growth: $29.99/month for 2,500 contacts
  • Professional: $59.99/month for 5,000 contacts

While some users mention a learning curve with advanced features, Humble Help's 24/7 live chat and detailed knowledge base make it easier to navigate.

With its blend of affordability and practical tools, Humble Help is a great starting point for small businesses. For those seeking more advanced options, platforms like Salesforce Marketing Cloud (covered next) offer additional capabilities.

2. Salesforce Marketing Cloud for Small Business

Salesforce Marketing Cloud

Salesforce Marketing Cloud Growth Edition offers advanced marketing tools tailored for small businesses looking to expand. At $1,250 per month for up to 10,000 contacts, it provides AI-driven features typically found in enterprise solutions, making it a strategic option for companies moving beyond basic automation.

The platform leverages Einstein AI to boost marketing efforts with:

  • Smarter email timing and customer segmentation
  • Content suggestions based on user engagement
  • Journey analytics tracking multiple customer interactions

For example, Flexo Concepts, a small manufacturing company, saw a 40% faster lead conversion rate and a 22% higher email click-through rate using Salesforce Marketing Cloud.

Key Integration Features

  • Seamless connection with Salesforce CRM products
  • Access to third-party tools via the AppExchange marketplace

Simplified Onboarding and Usability

Salesforce helps businesses overcome the learning curve with:

  • Easy-to-use drag-and-drop tools for campaign creation
  • Pre-designed templates for quick campaign launches
  • A guided setup process for smooth onboarding
  • Free training resources on the Trailhead platform [11]

Built to Grow with Your Business

As businesses expand, the platform supports growth with:

  • Multi-channel marketing options that scale with demand
  • Real-time dashboards for tracking engagement
  • Predictive analytics to refine marketing budgets

Proven Results

Small businesses using Salesforce Marketing Cloud report:

  • A 34% rise in customer engagement
  • 89% seeing improved marketing ROI

Though the platform requires a higher upfront investment, it equips businesses with enterprise-level automation, ideal for those focused on scaling. For a more balanced, all-in-one alternative, HubSpot Marketing Hub (discussed next) may be worth exploring.

3. HubSpot Marketing Hub Features

HubSpot Marketing Hub

HubSpot Marketing Hub is a great choice for small businesses seeking a user-friendly yet powerful marketing platform. With a 4.4/5 rating from over 8,700 G2 reviews, it’s designed to grow alongside your business needs.

Core Features and Pricing Structure

HubSpot offers four pricing tiers, each tailored to different stages of business growth:

Plan Monthly Cost Key Features
Free $0 Forms, basic email marketing, ad management
Starter $45 Landing pages, list segmentation
Professional $800 A/B testing, custom reporting
Enterprise $3,200 Adaptive testing, revenue attribution

Quick Implementation

Getting started with HubSpot is straightforward, usually taking less than 48 hours. The process includes:

  • Setting up and configuring your account
  • Organizing your contact database
  • Creating templates and workflows

Integration Options

HubSpot supports over 1,000 integrations and provides free certifications and training resources, making it easier for businesses to scale without a steep learning curve.

Proven Results

Businesses using HubSpot often see impressive results, such as a 40% boost in lead generation and a 30% reduction in acquisition costs through automated workflows. For example, Humble Help achieved a 12% revenue increase, showcasing how automation can drive growth.

Analytics and Performance Tracking

HubSpot’s analytics tools allow businesses to monitor:

  • Email campaign results
  • Website traffic trends
  • Lead conversion rates
  • Social media engagement
  • Marketing ROI

While HubSpot offers a comprehensive marketing solution, the next section explores how Keap CRM focuses on sales-specific workflows.

4. Keap CRM Marketing Tools

Keap CRM

Keap is a sales-driven automation platform that combines CRM and marketing tools. With a solid 4.1/5 rating from over 1,000 G2 reviews, it focuses on streamlining sales and marketing workflows. Unlike HubSpot's broader approach, Keap zeroes in on connecting sales and marketing processes.

Platform Features and Capabilities

Keap simplifies automation to cut down manual tasks and improve customer engagement. Here's a snapshot of its key features:

Feature Category Key Capabilities
Contact Management Centralized database, lead scoring
Marketing Tools Email campaigns
Sales Features Pipeline management, appointment scheduling

Pricing Structure

Keap offers plans designed for small businesses, all supporting up to 500 contacts:

Plan Monthly Cost Key Features
Lite $79 Basic CRM, email marketing
Pro $169 Pipeline automation, recurring payments
Max $249 Advanced automation, custom reporting

Efficiency and ROI

Keap users report saving 10 hours per week on routine tasks, with 55% experiencing revenue growth within six months. These time savings let teams focus on creating personalized marketing campaigns instead of handling repetitive admin work.

Integration Ecosystem

Keap connects seamlessly with tools like QuickBooks and Shopify, enhancing its CRM functionality.

Security and Compliance

The platform adheres to GDPR and PCI standards, ensuring data is encrypted and handled securely.

Support and Resources

Keap offers a range of support options to help users get up and running:

  • 24/7 customer support
  • CRM migration assistance
  • Step-by-step video tutorials

While Keap's pricing might seem higher than some competitors, its robust features and proven ability to deliver measurable results make it an attractive option for small businesses looking to automate their marketing and sales processes. For those needing broader integration options, Zapier (covered next) can provide additional flexibility.

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5. Zapier Connection Tools

Zapier

Zapier is an integration platform that connects over 5,000 apps, simplifying marketing workflows for small businesses. With a solid 4.5/5 rating from more than 3,800 G2 reviews, it’s a go-to solution for automating repetitive tasks - no coding required.

Core Integration Features

Zapier’s automation revolves around "Zaps", which are custom workflows linking different apps. Key features include:

Feature Type Capabilities
Workflow Automation Single/multi-step Zaps, conditional logic
Integration Options Custom webhooks, API connections
Data Management Filtering, delay steps

Zapier helps small businesses connect essential marketing tools, including:

Area Key Apps
Email Mailchimp, HubSpot
Social Facebook Ads, LinkedIn
Analytics Google Analytics
CMS WordPress, Trello

Pricing Structure

Zapier offers flexible pricing plans (based on annual billing) to suit various business needs:

Plan Monthly Cost Task Limit Zap Limit
Free $0 100 5
Starter $19.99 750 20
Professional $49 2,000 Unlimited
Team $299 50,000 Unlimited

Advanced Workflow Features

Zapier provides advanced tools for more complex marketing tasks:

  • Conditional Logic: Create decision trees based on specific triggers.
  • Data Formatting: Standardize data across platforms.
  • Error Alerts: Get notified about broken workflows.

Performance and Implementation Tips

Zapier ensures consistent automation across platforms, making it a dependable choice for marketing processes. To get started, try pre-built templates and explore custom workflows using their detailed documentation.

When combined with tools like ActiveCampaign Marketing Suite (discussed next), Zapier enables seamless cross-platform campaigns while keeping things straightforward.

6. ActiveCampaign Marketing Suite

ActiveCampaign

ActiveCampaign boasts a 4.6/5 rating from over 10,000 G2 reviews and achieves an impressive 99.9% email deliverability rate. Tailored for small teams, its visual automation builder eliminates the need for coding, making it ideal for businesses with limited resources.

Core Marketing Features

Feature Category Capabilities
Email Marketing Pre-designed templates, A/B testing, AI-driven send time optimization
Automation Over 500 pre-built workflows, custom automation options
CRM Integration Track deal stages, manage pipelines effectively
Analytics Map customer journeys, create custom reports

Smart Automation Tools

The platform uses AI to analyze customer behavior and:

  • Predict potential buyers
  • Deliver personalized content
  • Automate the creation of audience segments

Integration Ecosystem

ActiveCampaign seamlessly connects with platforms like Shopify, Salesforce, and Slack, supporting over 870 apps.

Category Key Integrations
E-commerce Shopify, WooCommerce
CRM Salesforce, Pipedrive
Social Media TikTok Ads
Payment PayPal, Stripe
Communication Zoom, Slack

Pricing Structure

ActiveCampaign's pricing scales based on the size of your contact list:

Plan Monthly Cost Key Features
Lite $29 Basic email marketing and automation tools
Plus $49 CRM with sales automation features
Professional $149 Advanced machine learning and split automation
Enterprise Custom Tailored reporting and dedicated support

Pricing is based on up to 1,000 contacts and billed annually.

Security and Compliance

ActiveCampaign ensures data protection through SOC 2 Type II certification and SSL encryption, meeting international standards for security and compliance.

Implementation Tips

To get the most out of ActiveCampaign:

  • Begin with pre-built automation workflows to save time.
  • Leverage site tracking to segment your audience effectively.
  • Set up automated A/B testing to refine your campaigns.

This focus on automation aligns well with Grammarly Business Tools, which offers a streamlined approach to professional communication - the final tool in our lineup.

7. Grammarly Business Tools

Grammarly Business

Grammarly Business has earned recognition as a Leader in AI Writing Assistant Software by G2 for 16 straight quarters. It's a go-to tool for small business marketing teams looking to streamline content creation. While it's not a traditional automation platform, Grammarly Business speeds up workflows, helping teams produce content faster and maintain a consistent brand voice across all channels.

Core Marketing Features

Feature Category Capabilities
Brand Consistency Tools to ensure a unified brand voice
Team Collaboration Centralized admin panel, shared editing space
Marketing Integration Works with email clients, CMS platforms, and social media tools
Analytics Tracks team performance and suggests improvements

Performance Impact

Businesses using Grammarly Business have reported clear benefits:

  • 20% faster content production across marketing channels
  • 74% of teams say their content quality has improved
  • 15% higher email response rates for customer communications
  • 30% less time spent on content creation thanks to collaborative editing

Key Integrations

Platform Type Key Integrations
Email Marketing Gmail, Outlook
Content Management WordPress, Drupal
Social Media Hootsuite, Buffer
Document Creation Google Docs, Microsoft Office

Pricing Structure

Plan Type Cost Team Size
Business $15/member/month Minimum 3 seats
Enterprise Custom pricing Flexible scaling

Security Framework

Grammarly Business prioritizes security with:

  • Enterprise-grade encryption for data in transit and at rest
  • Single Sign-On (SSO) support
  • Options to restrict data sharing

Implementation Best Practices

  • Set up brand voice guidelines and enable browser extensions for consistent tone across platforms.
  • Use automated tone detection to fine-tune customer communications.
  • Leverage built-in analytics to track and improve content performance.

Some users have mentioned that the browser extension can occasionally feel intrusive. However, Grammarly Business remains a powerful tool for ensuring professional, polished, and consistent content across all marketing channels. This wraps up the toolkit review, with a final comparison chart coming up to help you weigh all seven solutions side by side.

Tool Comparison Chart

Here's a breakdown of seven marketing automation tools, highlighting key factors to help small businesses choose the right fit.

Core Features Overview

Tool Price Range Key Strength Best For
Humble Help Platform Entry-Level Email campaigns & CRM basics Startups on a tight budget
Salesforce Marketing Cloud Premium AI-powered insights Growing businesses with limited resources
HubSpot Marketing Hub Mid-Range All-in-one platform Teams aiming to streamline workflows
Keap Mid-Range CRM integration Service-based businesses
Zapier Entry-Level Cross-platform connectivity Automating manual tasks
ActiveCampaign Entry-Level Email marketing optimization Businesses focused on customer retention
Grammarly Business Mid-Range Content quality control Maintaining consistent messaging

Integration Capabilities

Tool Integration Scale
Salesforce Marketing Cloud Extensive
HubSpot Marketing Hub Broad and flexible
Keap Moderate
Zapier Extensive
ActiveCampaign Broad and flexible
Grammarly Business Limited
Humble Help Platform Basic

Growth Features

Each platform offers different scaling benefits:

  • Entry-Level Tools (Humble Help, Zapier)
    • Simple automation features
    • Core integration options
    • Easy-to-follow scaling path
  • Mid-Range Solutions (HubSpot, ActiveCampaign, Keap)
    • Advanced automation tools
    • Detailed analytics
    • Flexible growth opportunities
  • Premium Platforms (Salesforce Marketing Cloud)
    • Enterprise-level features
    • AI-driven tools
    • High-level customization options

This comparison sets the stage for choosing a tool that aligns with your business size and growth goals.

Next Steps

Thinking about setting up marketing automation for your small business? Here's a simple plan to help you get started:

Focus on Your Core Needs

Start by pinpointing the marketing tasks that eat up the most time. For example, if email marketing is a daily drain, prioritize tools like ActiveCampaign or Humble Help to streamline your efforts.

Create an Implementation Plan

1. Evaluate and Prioritize
Take a close look at your current marketing processes. Highlight tasks that can be automated and rank them based on how much time or resources they’ll save.

2. Start Small, Then Expand
Choose one platform that fits your biggest need. If you're new to automation, consider beginner-friendly tools like Zapier or Humble Help from our recommendations.

3. Test Before Scaling
Start with a trial run before rolling out automation across your business. Here's a suggested timeline:

Phase Duration Focus Area
Pilot 2-3 weeks Test with a small email list
Adjustments 1 week Analyze results and tweak
Full Rollout 4-6 weeks Expand to all campaigns

Tips for Smooth Integration

  • Regularly review your performance metrics to spot areas for improvement.
  • Use pre-made templates provided by the tools before diving into customizations.

Plan for the Future

Opt for tools with AI features to ensure your marketing stack stays effective as your business grows.

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